Prices

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N.B.The costs quoted above for installing cowls are based upon gaining access to the chimney from a ladder and roof ladder, should specialist work at height access equipment be required (scaffold / mobile work platform) a separate quotation will be supplied as per individual requirements.

Terms and conditions and information about the sweeping process

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Under normal circumstances we usually require 30 -60 minutes to fully complete the average sweep.

Please allow 12hrs for your chimney to cool before your appointment and 24hrs + for Solid FuelRange Cookers.

We will require access to a live electrical socket and a work area of 1.5 m2 / 5ft2 in front of the fireplace for our equipment (Even if the work is external we will still need access indoors tocontain debris/soot and inspect the appliance internally).

We protect all soft furnishing and carpets within the immediate vicinity of the fireplace with clean dust cloth's and use an industrial HEPA filtered vacuum to contain dusts. We would however advise that any delicate objects including furniture in the immediate vicinity be moved or protected as a precaution, this is not normal required, however there can be exceptions and it is always best to be prepared, in most cases the fireplace is left cleaner than when we arrived.

Most birds, their nests and eggs are protected by law and the penalties for deliberately destroying active nests are severe. We will not remove active nests (the young must be allowed to leave the nest before taking any action) during the breeding season (March to August). Some gas fires require disconnection before a flue serving a gas appliance can be swept. This must be undertaken by a Gas Safe registered engineer and is to be arranged by the customer at their own cost.

All services are carried out in good faith; brief visual inspections are carried out of the appliance and chimney, but due to the concealed nature of chimneys and associated appliances, information should not be relied upon as a guarantee that the appliance and/or chimney are safe and/or free of faults or issues related to age, misuse, or poor installation.

We will assume unless otherwise told by the homeowner or the person allowing entry into the property that the appliance is correctly and safely installed and is in a fit state to be swept.

Chimney stacks, pots, cowls and liners etc. are designed to withstand the chimney sweeping process, if damage occurs during the sweeping process due to age or structural defects we cannot take any responsibility.

The sweeping process involves multiple trips to and from our vehicle. This means access doors sometimes remain open. It is the responsibility of the customer or their designated person to ensure all valuables are secure and away from the work route/area.

When we make an appointment with you we will give you a time slot i.e: 8am -10am. We will at all times try our best to meet your time slot, however we may encounter problems at an earlier appointment or traffic problems en-route. Should this happen we will endeavour to keep you informed of time changes, if the re-scheduling on the day does not fit in with you we will re-book “at your convenience” for another appointment.

If for any reason you cannot keep to your appointment please inform us by phone, at least 24 hours before your allocated time. If we turn up within the allocated times and are not able to gain entry to the property a nominal charge for time and travelling expenses will be made, (We are flexible with this In emergencies but please try to inform us). Immediate payment is due at the end of each appointment please. Cash, cheques, BACS transfers are accepted, thank you.